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About this LearnSmart Video Training:
Pass all four CompTIA A+ certification exams with our A+ "All-in-One" LearnSmart Video Training course. In this easy-to-use CBT video training, expert A+ certification trainer Mike Meyers shares his years of A+ training experience with you. LearnSmart gives you the best training experience with full-color video plus studio quality graphics, animations and sound. A+ "All-on-One" LearnSmart Video Training includes complete CBT training for all of your A+ certification exams.


	A+ LearnSmart Video Training --------------------------------------- With A+ "All-in-One" LearnSmart Video Training, you'll learn everything you need to pass all 4 CompTIA A+ certification exams in a single CBT course. A+ "All-in-One" LearnSmart Video Training provides complete training for all of the following skills that are required for A+ certification: Session 1 Section A: Certification Standards A+ Test Versions Testing Locations and Information Section B: Visible PC Computer Hardware System Unit Overview Connectors Sound Connectors New System Unit Connectors Section C: System Unit Inside the System Unit Motherboard Components Electrostatic Discharge Power Supply and Cables Section D: CPU Overview Data Bus Counting in Binary Clock Speed Program Commands RAM Address Bus Line of Code Section E: CPUs Intel 8086 Internal CPU Speed RAM Cache Double Cache CPU Types Historical CPUs Pipelining Four-Step Process Dual Pipelines Section F: Modern CPUs Chip Sets Frontside/Backside Bus Pentium PGA CPU LGA CPU Speculative Execution MMX VRM AMD-K5/Pentium Pro Section G: Processors Pentium III Code Names AMD Athlon Thunderbird Session 2 Section A: Next Generation CPUs Pentium 4 The Process Pentium Speed Hyper-Threading Two CPUs 32-Bit Processors Section B: Processor Types 64-Bit Processor AMD 64-Bit Processor AMD Solution Core Processors Low-End Processors Mobile Processors Section C: Installing and Upgrading CPUs Installing a CPU Fan Installation and Connectors Over-Clocking Liquid Cooling Reservoir, Pump and Radiator Section D: RAM Concepts RAM Transistors and Capacitors DRAM Organization DRAM Memory Chips (x8, x16, x32) Width Section E: RAM Types FPM/EDO SDRAM RDRAM DDR SDRAM Measuring DDR and DDR2 Speed Dual-Channel ECC RAM/Double-Sided DRAM Section F: Installing and Repairing RAM Adding RAM RAM Count CPU-Z RAM Errors Session 3 Section A: CMOS BIOS Chip CMOS Set Up Basic CMOS Advanced CMOS Security Boot and Exit Options Clearing CMOS Section B: Power-On Self Test (POST) Beep Codes Text Error Code POST Card Section C: Expansion Bus Expansion Slots PC Bus ISA Bus False Starts PCI AGP Parallel vs. Serial PCI Express Section D: System Devices System Resources I/O Addresses Device Manager Hexadecimal Hex to Binary Section E: Interruption IRQ Wire PCI/ISA Interrupt Channels IOAPIC Interrupt Request DMA Section F: Installing Devices Network Card Installation Device Errors COM Ports and LPT Ports Section G: Motherboard AT/ATX BTX NLX ITX Motherboard Installation Wire Placement AMR/CNR Section H: Power Supply AC/DC Transformer Surge Suppressor AT and ATX Power Supplies Connectors ATX Power Versions Latest Generation Power Supplies Session 4 Section A: System Build Assembly Case Components Mounting the Motherboard Fan Mounting Power Supply Installation Section B: Hard Drive Technology Read-Write Armature Flux Reversal CHS Values Drive Types Terminology Hard Drive Controllers Section C: ATA Hard Drives ATA-1 Standard ATA-2 (EIDE) Standard ATA-4 Standard ATA-5 Standard Cables Controller Issues Interrupt 13 Extensions ATA-6 Standard Serial ATA Section D: SCSI Concepts Host Adapter SCSI Chains Termination LUN SCSI Types Termination Types SCSI Cable Lengths Section E: PATA Hard Drive Installation Drive Components SetUp Utility Boot Order Set Boot Order Configure Drive Section F: CD Media Compact Disc CD-ROM Speed Ratings CD-R CD-RW 80 Millimeter CDs DVD-ROM Types High Definition DVD Media Session 5 Section A: Removable Media Floppy Drives Thumb Drives External Hard Drives USB Connectors FireWire eSATA Flash Drives Section B: Sound Sound Cards Sound Card Setup Speakers Sound Card Installation Sound Devices Codecs Section C: CRT and LCD Monitors Video Cards Video RAM CTR Monitors LCD Monitors CCFLs Response Rate Brightness/Contrast Section D: Video Technology VGA Connection DVI Video Resolution Color Depth Dual-Link DVI Projectors Monitor Size and Resolution Video Cards Section E: Video Card Installation Beginning Installation Uninstall Video Card Video Card Tools Display Property Settings Advanced Options Power Option Properties Troubleshooting Installation Issues Session 6 Section A: Modern Operating Systems Types and Function User Interfaces Partitioning and Formatting Network Support Domains, Workgroups, and Applications Section B: Operating Systems File Allocation Table Windows History System Versions Linux/UNIX/Ubuntu Macintosh OSX Section C: Installing and Upgrading Installation Checklist Clean Install Partitions, Service Packs, Updates Section D: Installing Windows CMOS Setup Partition and Format Setup Product Codes Windows XP Setup Settings and Users Section E: Finalizing Installation Installing Drivers and Devices Installing DirectX Video Cards Activation, Updates, Options Software Section F: Windows Setup Tools Properties and Interface NT Loader/NT Detect Boot.ini and SWAPFILE Adjusting Virtual Memory File Extensions and Attributes Registry Editor Section G: Installing Drives Master Boot Record Partitions and Dynamic Drives Drive Partitioning Creating Extended Partitions Converting to a Dynamic Drive Section H: RAID RAID 0 RAID 1 Parity RAID 5 RAID 0+1 Hardware RAID Enabling RAID RAID Set Software RAID Session 7 Section A: I/O Devices and Settings Keyboards and Mice Control Panel Web Camera Microphone Sound and Audio Device Properties Specialty Devices Cleaning Components Keyboard and Mice Cleaning Section B: Command Prompt Introduction Documents and Settings File Volumes Specialty Commands Attributes Section C: Working with Command Prompt Directories Wildcards Deleting Files Copy Command Xcopy Move Command Section D: Basic Windows Maintenance File Fragmentation Error Checking CHKDSK Disk Cleanup Disk Cleanup Options Section E: Backup System Restore System Restore ASR/ERD Bootable Drives Live CDs Event Viewer Section F: Troubleshooting Windows Startup Problems Recovery Console Commands Recover Registry Commands Recovery CDs/Partitions Windows Advanced Options Menu AutoStart Programs Section G: Windows Errors Task Manager/Processes System File Checker Services Remote Desktop Windows Reporting Tool Session 8 Section A: Networking Network Cables Cat Levels Fiber-Optic Cable Fire Ratings Network Connectors Section B: Hardware Technology Network Connections MAC Address Details Packets Ethernet Standard CSMA/CD 10Base-T 100Base-T 1000Base-T Network Card Settings Network Hub Section C: Wireless Wireless Options Wireless Access Points Connecting to a Wireless Network Cellular Wireless Bluetooth Introduction Working with Bluetooth Section D: Network Protocols Protocol Stacks IPX/SPX Section E: TCP/IP Protocol TCP/IP Properties DNS DNS Resolution DHCP APIPA Session 9 Section A: Network Sharing Workgroups/Domains Rights and Permissions Groups Setting Up User Accounts File Sharing Making Workgroups and Sharing Accessing Shared Folders Sharing a Network Printer Section B: The Internet Connections ISDN Cable Modem DSL Satellite Broadband Box Routing Router Diagram Firewall Configuration Section C: Internet Services Ports TCPView TCP, UDP, and ICMP Packets Internet Options Section D: Network Troubleshooting Structured Cabling Cable Testers Link Lights Configuration Commands Ipconfig Shared Resources Session 10 Section A: Laptops vs. Desktops Internal Components Hard Drive External Monitor Function Keys Power Settings Monitor Port Replicator PCMCIA Power and Batteries Section B: Troubleshooting Laptops AC Adaptor Power Checklist Multimeter Testing Process Connecting to a Laptop Infrared Port Devices LCD Diagnosis Checklist Input Devices Section C: Printers Dot Matrix Inkjet Laser Toner Laser Printer Diagram Other Printer Types Section D: Installing Printers Printer Installation Installing Print Drivers Section E: Printer Settings and Maintenance Print Options Printer Features Toner Cartridges Scheduled Maintenance Print Problems Section F: Scanners Overview TWAIN Scanner Maintenance Session 11 Section A: Security Passwords Security Devices Section B: Protecting Your PC Security Review Virus Definition More Definitions Software Firewall avast! Locking and Encryption SSL Policies Section C: Protecting Your Network Wireless Security Encryption NAT DHCP Server Social Engineering This Old PC Section D: Troubleshooting Methods FRU System Diagnosis Mental Reassemble Validate Results Section E: Safety Safe Working Environment Dangerous Components Accidents Disposables Section F: Communication and Professionalism Use Clear, Concise, Direct Statements Avoid Interrupting Clarify Statements, Ask Questions Avoid Jargon, Abbreviations, Acronyms Listen to Customers Maintaining Positive Attitude and Voice Avoid Arguing/Being Defensive Do Not Minimize Customer Problems Avoid Being Judgmental Avoid Distractions/ Interruptions Respectful of Property Session 12 Section A: Importance of Communication Skills Being a Powerful Communicator Improved Quality, Reduced Costs Section B: Communications Theory Communication Formulas Communication Process Three Perceived Elements Tone of Voice Body Language Environment Communication Roles Section C: Listening Skills Hindrances of Listening Effective Listening Seven Distractions Five Listening Levels Section D: Effective Listening Techniques Empathy Listening Seek Synergy Five Steps of Listening Asking Questions Customer Service Principles Section E: Translating Your Knowledge Comparison Method Contrast Method Construction Method Combination Method Things to Remember Section F: Building Rapport Three Rapport Elements Use Their Names Discover Their Interests Let Them Talk Pacing Match Conversational Modalities


	With 36 hours of instruction on DVD-ROM (or 12 CDs), PrepLogic’s A+ 2006 LearnSmart Video Training is the only core learning you need for the A+ exams. No other outside training is needed! Mike Meyers, the world’s foremost A+ expert, shows you how hardware components and operating systems work together for optimum functionality. installing, configuring, upgrading, and troubleshooting Windows operating systems and hardware components. Using a variety of visual resources, such as diagrams and animations, Mike is able to clearly communicate information to you in a way that’s easy to understand. When you’ve completed this LearnSmart Video Training, you’ll have the knowledge needed to successfully pass the 4 CompTIA A+ exams.


	CompTIA’s A+ 220-601 Essentials Exam is one of two exams required to achieve the A+ 2006 certification as an IT, Remote Support, or Depot Technician. The exam is meant for entry-level computer professionals, such as desktop support specialists, remote administrators, and depot assemblers. This exam has no prerequisites and is designed for individuals with at least 500 hours in computer technology support. Users that attain the A+ 2006 Certification are usually referred to as a helpdesk technician, computer support professional, or IT technician. The official domains of the exam are: Personal Computer Components Laptop and Portable Devices Operating Systems Printers and Scanners Networks Security Safety and Environmental Issues Communication and Professionalism Unlike the previous iteration of this exam, it will no longer involve questions on legacy operating systems, such as Windows 3.1 and Windows 95. Additionally, the A+ 220-601 exam will involve questions that deal with soft skills and office communication. Candidates that are familiar with computer technology but unfamiliar with service communication, would do well to study up on the proper method of assisting customers, coworkers and superiors. However, the exam will still ask 100 questions in traditional multiple choice and multiple answer format. The passing score for this exam is a 675 or better on a scale of 900.


	LearnSmart Video Training is so effective because it specifically meets the needs of the people who need it most. LearnSmart helps busy people learn everything they need to pass the exam without spending a lot of money, or sacrificing a lot of time at work or at home. You'll learn every topic, objective and domain from the most experienced IT trainers. And it's easy to use and engaging, so you can learn whenever and wherever you get the chance. Skip your classes, use LearnSmart Video Training and never open a book again.

CompTIA (220-601)

A+ Essentials (2006) LearnSmart Video Training

Item: 010863

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	Windows 7, Windows Vista; Windows XP Home / Professional 750 MHz processor or faster 64-MB RAM (128 MB if running Windows XP or Vista) 130 MB available hard disk space Super VGA (800x600) or higher resolution DVD-ROM or CD-ROM Drive 16-bit sound card Speakers or headphones Windows Media Player 9 or newer .NET Framework 2.0

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